{"id":5899,"date":"2021-02-11T15:30:38","date_gmt":"2021-02-11T20:30:38","guid":{"rendered":"https:\/\/www.smartgrill.com.co\/sales-policy\/"},"modified":"2021-02-11T15:35:59","modified_gmt":"2021-02-11T20:35:59","slug":"sales-policy","status":"publish","type":"page","link":"https:\/\/www.smartgrill.com.co\/en\/sales-policy\/","title":{"rendered":"Sales policy"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1560190605062{padding-top: 60px !important;padding-bottom: 160px !important;background-image: url(http:\/\/www.smartgrill.com.co\/wp-content\/uploads\/2019\/06\/slider-fondo-preguntas-frecuentes-principal4-corto.jpg?id=4829) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_row_inner css=&#8221;.vc_custom_1559322798484{padding-top: 25px !important;padding-bottom: 5px !important;}&#8221;][vc_column_inner][vc_custom_heading text=&#8221;Sales policy&#8221; font_container=&#8221;tag:h3|font_size:48px|text_align:center|color:%23000000|line_height:58px&#8221; google_fonts=&#8221;font_family:Libre%20Baskerville%3Aregular%2Citalic%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_single_image image=&#8221;5556&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][\/vc_row_inner][vc_tta_accordion style=&#8221;modern&#8221; color=&#8221;white&#8221; active_section=&#8221;1&#8243; css_animation=&#8221;fadeIn&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Information of interest&#8221; tab_id=&#8221;1559261054631-b4683460-17bd9f2c-cae977d6-a8b6&#8243;][vc_row_inner][vc_column_inner][vc_column_text]Sales policy<\/p>\n<p>We are a virtual store, therefore, we do not have physical stores so all products are sent home with prepayment. To guarantee a better service, monitoring and control, all communications will be made by email. Shipments will only be made once the payment has been approved, credited or consigning\/transferring directly to our accounts, the dispatch and shipment will be made according to our shipping policies.<\/p>\n<p>The features and specifications of products described or represented on this website are subject to change at any time without notice. The measures and weights are approximate. All images, photos, videos used in the catalog are taken from the actual product. If the description and images do not match or are very different from the real one, returns are accepted.<\/p>\n<p>Data and transaction verification<br \/>\nAll the data provided by the client when registering on our page must be true, any false data entered such as the ID number, will cause the account to be deleted and the orders canceled. In Smartgrill you will find the greatest security on the platforms we use for your transactions, which is why at the sole discretion of Smartgrill you can request a scanned copy of the ID for some requests for products at home. By purchasing through this page, you are expressing to Smartgrill your understanding and acceptance of the above.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5443-o1\" lang=\"es-ES\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5899#wpcf7-f5443-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5443\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5443-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"Formulario-Productos--general\">\n\t<div class=\"blanco-1\">\n\t\t<p><label> Full Name:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> E-mail Address:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Confirm e-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email-confirm\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"email\" name=\"your-email-confirm\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Contact Cell<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"celular-contacto\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"tel\" name=\"celular-contacto\" \/><\/span><\/label>\n\t\t<\/p>\n\t\t<p><label> Your message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\t\t<\/p>\n\t<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LdlCrEUAAAAAHSVIYd3-xEsnl6Yw2gEHBUnkiAC\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LdlCrEUAAAAAHSVIYd3-xEsnl6Yw2gEHBUnkiAC\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"Aqu\u00ed la respuesta de reCAPTCHA\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"SEND\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"186\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][vc_column_text el_id=&#8221;info-contacto-preguntas&#8221;]\n<h4><strong style=\"line-height: 23px;\">Contact information<\/strong><\/h4>\n<p><strong>Main Warehouse<\/strong><br \/>\nStreet 197 # 18-78 Bogot\u00e1, Colombia<br \/>\n<strong>E-mail<\/strong><br \/>\n<a href=\"mailto:info@www.smartgrill.com.co\">info@www.smartgrill.com.co<\/a><br \/>\n<strong>Contact phones:<\/strong><br \/>\n<a href=\"tel:+57300500487\">(+57) 300 500 0487<\/a><br \/>\n<a href=\"tel:+573115143154\">(+57) 311 5143154<\/a><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"[vc_row full_width=&#8221;stretch_row&#8221; 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